Choosing between a fully managed service and a let-only service is one of the most important decisions a landlord can make. The right option depends on how involved you want to be, how confident you are with compliance, and how much time you can realistically commit. With rental regulations tightening in 2026, understanding the difference between fully managed vs let-only has never been more important.
Fully Managed vs Let-Only: Key Difference
|
Area |
Let-Only |
Fully Managed |
|
Tenant communication |
Landlord handles directly |
The agent is the main contact |
|
Rent collection |
Landlord responsibility |
Managed by an agent |
|
Repairs & maintenance |
Landlord arranges |
Agent coordinates |
|
Inspections |
Landlord-led |
Scheduled and handled by an agent |
|
Compliance reminders |
Landlord monitors |
Agent tracks and advises |
|
Time commitment |
High |
Low |
|
Best suited for |
Hands-on landlords |
Busy or remote landlords |
Legal Responsibilities Landlords Must Meet
Whether you choose fully managed or let-only, the law places key responsibilities on the landlord. These do not transfer away, even if an agent helps administer them.
Landlords must ensure valid gas safety certificates are renewed annually, electrical safety reports are kept up to date, and the property meets minimum EPC requirements. Smoke and carbon monoxide alarms must be installed and working, deposits must be protected correctly, and Right to Rent checks must be completed before a tenancy starts.
Where local councils operate licensing schemes, landlords must also ensure the correct licences are in place. A managed service helps monitor these requirements, but legal accountability always remains with the landlord.
2026 UK Law Changes That Affect the Choice
Several changes taking effect from 1 May 2026 increase the administrative burden on landlords.
Rent in advance will no longer be permitted for assured tenancies, automatic rent increase clauses will stop applying, and rent increases will be limited to once per year using the correct legal process. These changes make record keeping, communication, and timing more important than ever.
For landlords using a let-only service, this means handling these processes personally. With a fully managed service, agents help ensure notices, timing, and documentation are dealt with correctly.
Which Service Is Right for Different Landlords?
Let-only services tend to suit landlords who are local, experienced, and comfortable managing tenants directly. They work well where landlords have the time and confidence to respond quickly and stay on top of compliance.
Fully managed services are often better for landlords who travel, live elsewhere, own multiple properties, or let shared or licensed homes. The added oversight reduces risk and removes much of the day-to-day workload.
There is no single right answer, but the level of involvement you can realistically maintain is a key deciding factor.
How the Service Choice Affects Tenants
The type of service used can shape a tenant’s experience. Fully managed properties usually offer a clear point of contact for repairs and queries, which can lead to faster responses and smoother tenancies.
In let-only arrangements, tenants rely on the landlord’s availability and responsiveness. Where communication is clear and timely, this can work well, but delays or misunderstandings are more likely if landlords are unavailable.
Can You Switch from Let-Only to Fully Managed?
Yes, many landlords start with let-only and later move to fully managed. This often happens when circumstances change, such as increased workload, time constraints, or regulatory complexity.
Switching mid-tenancy is usually possible, provided responsibilities are clearly agreed upon, and the tenant is informed of the new management arrangements. Flexibility is important, especially as legal requirements continue to evolve.
Understanding the Cost vs Risk
Let-only services usually have a lower upfront cost, but they require ongoing time and attention from the landlord. Fully managed services involve higher fees, but they reduce risk, workload, and the chance of compliance issues.
The real comparison is not just cost, but the balance between time, responsibility, and peace of mind.
Cribs Estates Services for Landlords
Cribs Estates offers both let-only and fully managed services, with clear explanations of what is included and where responsibilities sit. For let-only landlords, we focus on strong marketing, careful tenant selection, and a legally compliant setup. For fully managed clients, we provide ongoing oversight, tenant support, compliance tracking, and maintenance coordination.
Our approach is flexible, allowing landlords to move between service levels as their needs change, whilst staying informed and supported throughout the tenancy.



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