Cribs Estates Ltd
Back to the blogs list

Understanding Renters Rights in the UK: What Every Tenant Should Know

Understanding Renters Rights in the UK

For tenants across the UK, renting a property can sometimes feel daunting due to complex contract rules that may shift towards the landlords. But, if you’re fully aware of the rights, it can change the scenario instantly, ensuring that you are protected and given power during your renting time. The government has created the right to offer a fair environment with a competitive grounding in the rental market. 

What are Renters' Rights in the UK?

Renters rights in the UK are primarily governed by a series of regulations aimed at safeguarding tenants, regardless of their rental situation. Whether you are renting through a private landlord, housing association, or a letting agent, these protections are fundamental to ensuring your wellbeing as a tenant. These rights don’t just benefit tenants; they also create a clear structure for landlords, ensuring mutual respect and clear communication. Let’s have a look at some of the common rights in the Government Act:

1. Right to a Safe and Habitable Home

One of the most common rights for renters is the right to live in a safe and habitable home. Under the Homes (Fitness for Human Habitation) Act 2018, landlords are required to maintain the property to a standard that is free from hazards. This includes primary areas like heating, electrical safety, and the overall structural condition of the building. If your landlord fails to address safety concerns, tenants are encouraged to report these issues and can even take legal action if necessary.

e42ad85a123b26c18d6e3ecb19ecdfa2.jpg

2. Deposit Protection

There was a time when tenants would lose their deposits for no actual reason, but this law was changed after the Tenancy Deposit Protection (TDP) schemes. Government-backed schemes ensure that your deposit is safe and will be returned if the terms of your tenancy are met. This means landlords cannot simply withhold your deposit, and if they do, tenants have the power to file a case against this. As a tenant, you should understand how these schemes work and your ability to claim compensation if your deposit is mishandled.

3. Fair Rent and Transparency

UK rental agreements must be transparent, meaning landlords cannot increase rent suddenly. Under UK law, landlords must outline rent increases within the tenancy agreement, and these must reflect the rental market rates. Suppose you feel that your rent increase is unfair. In that case, there are possibilities to challenge this via the First-tier Tribunal, which is a valuable protection for renters in today’s economic climate.

4. Right to Peaceful Enjoyment

Renters are legally entitled to enjoy their rented home without unnecessary interference from the landlord. This protection, known as the right to quiet enjoyment, ensures that landlords cannot enter your property without appropriate notice. If a landlord consistently violates this right by showing up unannounced, or behaves in a harassing manner, tenants have the ability to seek legal recourse. It is a vital protection, ensuring that tenants feel secure and respected during their tenancy.

5. Eviction Procedures

Eviction is a stressful situation for any tenant, but landlords must follow strict procedures in the UK to carry out a lawful eviction. There are two main eviction routes: a Section 21 notice (no fault) and a Section 8 notice (breach of tenancy terms). If you understand these processes, you can clarify your rights to challenge an eviction, especially if it seems unjust or improperly handled. Knowing when and how you can contest an eviction is the key, especially as the rental landscape becomes increasingly competitive.

6. Right to Information

Landlords are legally required to provide tenants with certain documents, such as the How to Rent guide, an Energy Performance Certificate (EPC), and a Gas Safety Certificate. These documents ensure that you are informed about your rights and the condition of the property. If your landlord does not provide these, it could affect their ability to legally evict you. So, you can ask about these documents; if they still fail to provide, you can take it up to the council. 

7. Maintenance and Repairs

One of the most common issues faced by tenants is maintenance. As a renter, you have the right to live in a property that is in good condition. This includes functioning heating systems, plumbing, and structural integrity. If repairs are not carried out in a timely manner, you may request compensation or carry out the repairs yourself and deduct the cost from your rent (with proper legal advice from a company like Cribs Estate).

8. Protection from Discrimination

The Equality Act 2010 protects tenants from discrimination based on characteristics such as race, gender, disability, and more. If you feel that you have been discriminated against when renting, whether during the application process or as a current tenant, you can take legal action to ensure your rights are upheld.

9. Rent Repayment Orders

If your landlord operates without the required licenses or breaches housing laws, tenants can apply for a Rent Repayment Order (RRO). With this step, you can claim back up to 12 months' worth of rent if the landlord still needs to follow the correct legal procedures. This is relevant mainly in areas with Selective Licensing schemes.

10. Freedom to Challenge Unfair Fees

Under the Tenant Fees Act 2019, tenants are protected from being charged excessive or hidden fees by letting agents or landlords. The law has a bracket for holding deposits, bans administrative fees, and restricts charges related to contract changes, key replacements, and late rent payments. If you think you are charged unfairly, you can report it to your local council or the Trading Standards authority.

How Can Cribs Estates Help?

Cribs Estates supports tenants across the UK, ensuring that renters are well-informed about their rights and protected throughout their tenancy. Whether you need help understanding your contract, resolving disputes with your landlord, or ensuring your deposit is secured properly, Cribs Estates is there to assist. Our expertise in property management and tenant advocacy ensures that you get the fair treatment you deserve, making your renting experience smooth and transparent.

Shared on social media

Comments


Enquiry form

Title
First name*
Last name
Phone*
Email*
Enquiry details
  
Send Enquiry

Latest Blogs

How Much Do Holiday Letting Agents Charge in 2026?

Anyone considering professional management for a holiday let would ask: how much do holiday letting agents charge? In the UK, published rates commonly fall around 15% to 25% of booking revenue plus VAT for full-service holiday letting.The percentage alone does not tell you what you will actually pay. Some agents charge on gross booking revenue, while others calculate their fee after platform charges. Cleaning, maintenance, photography, onboarding and other services may also sit outside the headline management fee. Here is what to check before comparing quotes.What percentage do holiday letting agents charge?Holiday letting agents commonly charge a percentage of the income generated by your property rather than a fixed monthly fee. Published UK guidance puts holiday letting agent commissions at around 15% to 25% per booking, with the final rate depending on the service and provider. For example, on £20,000 of annual booking revenue:Management feeFee before VATFee including 20% VAT*15%£3,000£3,60020%£4,000£4,80025%£5,000£6,000*Illustrative calculation assuming VAT is charged on the management fee.So a 15% quote and a 25% quote can represent a significant difference over a year. However, you also need to know what that percentage applies to and what services are included.Gross or net booking revenue: which one matters?A gross booking value is the amount generated before other deductions. A net booking value is the amount remaining after specified costs, such as a platform fee, have been deducted.Suppose a booking generates £1,000 and the management company charges 20% on the gross amount.Booking revenue: £1,000Management fee: £200VAT on the management fee: £40Amount remaining: £760Now compare that with an agent charging 20% on a lower net figure. The actual cost can be different even though both companies advertise “20% management”.Ask this before comparing percentages: Is your management fee calculated on gross or net booking revenue? Without that answer, two percentage quotes are not necessarily comparable.Does Airbnb charge a separate fee?Yes. Your holiday letting agent's management fee and Airbnb's platform fee are separate costs. Airbnb has changed its fee structure in 2026. For the relevant UK host model, Airbnb says it is moving to a single 15.5% service fee paid by hosts, with the change applying to UK hosts from June 2026 in its published rollout.That means you should not look at an agent's 15%, 20% or 25% management fee in isolation if your bookings come through Airbnb.For example, Airbnb's own illustration shows that a £115 guest price can result in a £97 host payout after its 15.5% service fee, before considering other costs.What other costs can come with holiday let management?The management percentage may not cover every cost involved in running your property. Before signing a contract, check whether the following are included:Cleaning and linen: Often charged separately per stay.Maintenance: Contractor and repair costs may be passed to the landlord.Emergency callouts: Check whether there are separate attendance charges.Photography: Some companies include professional photography; others charge separately.Onboarding or setup: Some agents charge an initial setup fee.Listing fees: Some providers charge annual or listing-related fees.Guest services: Check whether check-ins, guest communication, and key management are included.Compliance: Confirm whether safety checks and administration are included or charged separately.Published market guidance also highlights setup and listing charges as potential additional costs, so always ask for the full fee schedule, not just the headline commission.What should a holiday letting management fee include?A full-service arrangement can cover much more than putting your property on Airbnb. Depending on the company, management can include:Creating and managing property listingsHandling booking enquiriesGuest communicationCheck-in and check-out arrangementsManaging booking calendarsPricing and availability managementCleaning and changeover coordinationMaintenance coordinationProperty inspectionsHandling guest issuesManaging reviews and listing performanceThe important point is to compare service scope alongside price.A 12% management fee with limited involvement may cost you less upfront but leave you responsible for several tasks. A higher percentage may include much more day-to-day management.Are holiday letting agent fees tax deductible?Management and letting agent fees can generally be allowable expenses when calculating taxable property income, provided the relevant tax rules are met. HMRC lists letting agent and management fees among expenses that can be deducted from rental income.However, the tax position for holiday lets has changed. The special Furnished Holiday Lettings (FHL) tax regime ended in April 2025, meaning qualifying holiday lets are now subject to the normal property income rules rather than the former FHL regime.Is paying a holiday letting agent worth it?That depends on what you are trying to achieve. Self-managing means keeping the management fee, but you take responsibility for marketing, enquiries, bookings, guest communication, cleaning, maintenance and the problems that can arise between stays.Professional management means giving up part of the booking revenue in exchange for having someone else handle those responsibilities.The right comparison is therefore not: “Can I find an agent charging less?”It is: “What will I keep after all costs, and how much work will I still have to do?”For a landlord who lives far from the property, has several properties or does not want to deal with guests and maintenance, the value of professional management can be greater than the percentage alone suggests.How to compare holiday letting agentsBefore choosing an agent, ask these questions:What percentage do you charge?Is the fee based on gross or net booking revenue?Is VAT added?What exactly is included?Are cleaning and linen charged separately?Are maintenance and emergency callouts extra?Is there an onboarding or setup fee?Which booking platforms do you use?How are bookings, guest communication, and check-ins handled?What happens if I want to end the management agreement?Get the answers in writing so you can compare like-for-like quotes.How Cribs Estates can help with holiday letsCribs Estates supports landlords with property marketing, guest management, compliance and maintenance as part of our wider property management services. Our experience across London means we can help landlords approach short-term letting with the requirements of the local market in mind. We also work with landlords considering different rental strategies, including shorter and medium-term arrangements. Our London short-term letting service covers flexible 1-, 2- and 6-month options, with support for property marketing, tenant matching, paperwork and move-in and move-out processes. Want to know how much do holiday letting agents charge? Contact us today.

Read more

Airbnb & Holiday Let Guide for UK Landlords: What to Check Before You Start

Running an Airbnb or holiday let can give landlords more flexibility over how they use a property. But the nightly rate is only one part of the decision.Before listing a property, check the planning position, tax rules, insurance, safety requirements, running costs and any restrictions attached to the property. The rules have also changed in recent years, so older holiday-let advice can now be misleading.For landlords in London, there is another important consideration. Short-term holiday letting has specific planning rules, including the 90-night limit in Greater London.Is Your Property Suitable for a Holiday Let?The right property for a holiday let depends on its location, condition and likely demand.Look at how close it is to transport links, places of interest, business districts and local amenities. The property also needs to work for short stays, which often means good furnishing, reliable Wi-Fi, practical kitchen facilities and a layout suitable for guests.Before spending money on furniture or marketing, check whether your lease, mortgage or insurance allows short-term letting. A property might look suitable for Airbnb, but restrictions in the lease or finance agreement can prevent you from using it this way.It is also worth comparing the property with nearby short-term and long-term rental options. A holiday let is not automatically more profitable. Your calculation needs to account for occupancy, running costs, maintenance and the time required to manage bookings.What Rules Apply to Airbnb and Holiday Lets in 2026?Planning and tax rules are two areas where landlords need current information.In England, planning permission for a self-catering holiday home depends on how the property is used and the decision of the local planning authority. The government advises owners to contact their local council to confirm whether permission is required.London has an additional restriction. A residential property in Greater London can generally be used as temporary sleeping accommodation for up to 90 nights in a calendar year without planning permission, subject to the relevant conditions. More than 90 nights requires planning permission.England is also introducing a mandatory national registration scheme for short-term lets. The government states the scheme is expected to begin in 2026, but it is not yet in force.Safety requirements also matter. Depending on the property and setup, landlords need to consider fire safety, gas and carbon monoxide safety, electrical safety, EPC requirements and suitable insurance. GOV.UK recommends dedicated holiday-let insurance, public liability cover and building and contents cover suitable for short-term letting.For the latest requirements, check the official GOV.UK guidance for self-catering holiday homes in England before listing your property.What Does a Holiday Let Really Cost?A holiday let needs more than a booking price to make financial sense. Your costs might include:Furniture and initial property preparationUtilities and internetCleaning and linenRepairs and maintenanceInsuranceBooking platform feesMarketing and photographyProperty managementPeriods without guestsCouncil tax or business rates, depending on the propertyBusiness rates have specific qualifying conditions in England. A self-catering property generally needs to be available for commercial letting for at least 140 nights and actually let for at least 70 nights in the previous 12 months, with further conditions applying for the following year.Tax treatment has also changed. The Furnished Holiday Lettings tax regime was abolished from 6 April 2025 for Income Tax and Capital Gains Tax purposes. From the 2025 to 2026 tax year, income from short-term holiday accommodation is taxed under the usual residential property rules.For current tax guidance, use the HMRC guidance on rental income and speak to a qualified tax adviser about your own circumstances.What Does Running an Airbnb Actually Involve?Landlords need to respond to enquiries, manage bookings, communicate with guests, organise cleaning, deal with check-ins and check-outs, monitor the property's condition and arrange repairs when problems arise.Guest expectations also matter. A slow response to a maintenance issue or a property that is not prepared properly between stays can affect the guest experience and future bookings.This workload becomes harder when you live away from the property or have several properties to manage. It is worth considering the time involved before deciding to manage everything yourself.When Should a Landlord Consider Professional Management?Professional property management becomes useful when the practical work starts taking too much time or when you do not live close enough to deal with issues yourself.Cribs Estates works with landlords across South West London and Surrey and provides property management covering maintenance, repairs, inspections, compliance and tenant communication. The company also works with individual landlords and larger property portfolios.For landlords considering short-term accommodation, this wider property experience can help with the ongoing care and management of the property.Explore Cribs Estates' property management services for London landlords or read its guide to short-term lets in London for more information on shorter rental periods.Airbnb or Traditional Letting?A holiday let offers more flexibility and the opportunity to charge for individual stays. It also brings more guest turnover, cleaning, furnishing and day-to-day management.A traditional tenancy usually involves fewer tenant changes and less frequent property preparation, but it also means committing the property to a longer rental arrangement.Compare both options using your actual property costs, local demand, expected occupancy and the amount of time you want to spend managing the property.Quick Checks Before You List Your PropertyBefore putting your property on Airbnb or another holiday-let platform:Check planning, lease, mortgage and insurance restrictions.Confirm the safety requirements that apply to your property.Understand the current tax position.Check whether council tax or business rates apply.Calculate your full operating costs.Decide whether you will manage bookings, guests and property issues yourself.Frequently Asked QuestionsIs Airbnb income taxable in the UK?Yes. Income from short-term holiday accommodation falls under the usual property income rules following the abolition of the Furnished Holiday Lettings tax regime in 2025.What is the 90-night Airbnb rule in London?In Greater London, residential properties can generally be used for short-term letting for up to 90 nights in a calendar year without planning permission, subject to the applicable conditions. More than 90 nights requires planning permission.Do holiday lets pay council tax or business rates?It depends on whether the property meets the business-rates criteria. In England, qualifying self-catering holiday accommodation can fall under business rates rather than council tax.Has the Furnished Holiday Let tax regime been abolished?Yes. The FHL regime ended from April 2025. Short-term holiday accommodation now falls under the usual residential property tax rules

Read more

Insurance Claim Accommodation London

Cribs Estates provides temporary accommodation in London for people whose homes become unsafe following an insured event. We help arrange suitable properties whilst repair or restoration work takes place.We also work with insurers, loss adjusters and property professionals who need accommodation for their clients.When Do You Need Insurance Claim Accommodation?You might need temporary accommodation if your home is no longer suitable to live in following:Fire or smoke damageFloodingEscape of waterMajor plumbing problemsStorm damageStructural issuesMajor refurbishment following an insured eventFinding somewhere to live is often one of the first practical problems after property damage. We help you look for accommodation whilst work is carried out on your home.Finding a Temporary Home That Fits Your HouseholdTemporary accommodation still needs to work for your everyday life.We consider the number of people who need somewhere to stay, the bedrooms required, your preferred location and whether furnished accommodation is needed. We also take the expected length of the stay into account.Location is important too. You might need to remain close to your workplace, children's school, public transport or other regular commitments.We help you identify options based on these requirements rather than treating every insurance claim in the same way.What Happens Whilst Your Home Is Being Repaired?Repair and restoration work does not always follow the original timetable. The work might take a few weeks or continue for longer, depending on the damage and the work required.We support temporary accommodation whilst restoration work takes place. If the expected repair period changes, your accommodation requirements might change too.Our team can discuss your circumstances and the accommodation needed during the repair period.Insurance Claim Accommodation for Insurers and Loss AdjustersWe also support insurers, loss adjusters and property professionals arranging temporary accommodation for policyholders and clients.We work from the requirements provided and help identify properties based on factors such as household size, bedrooms, location, furnishing and expected duration.This gives claims professionals a local property team to contact when accommodation needs to be arranged during repair or restoration work.More Than Finding Somewhere to StayCribs Estates also provides wider property management services, including inspections, maintenance, repairs and refurbishment.This experience gives our team an understanding of the property issues that often sit behind temporary accommodation requirements. We can therefore support the accommodation side whilst understanding the wider property situation.For landlords and property professionals, having one experienced property team involved can make communication around the property easier during a period of disruption.Over 12 years of experience in the London property market.Local knowledge across London and Surrey.Experience working with landlords and property professionals.Property management, maintenance and refurbishment services.Support for insurers and loss adjusters arranging accommodation.Need Accommodation During Your Insurance Claim?If your home has become unsuitable to live in following an insured event, tell us where you need accommodation, how many people need somewhere to stay, and how long you expect to need it.We can discuss your requirements and help you look at suitable temporary accommodation in London.Get in touch with Cribs Estates about insurance claim accommodation London.

Read more

Stamp Duty Scrapped: Would It Really Make Buying Cheaper?

You've probably seen headlines about stamp duty being scrapped. If you're planning to buy a property, should you buy now and pay the tax, or wait in case the rules change?As of August 2026, Stamp Duty Scrapped is false news. The Government has said it does not intend to abolish SDLT, whilst reform proposals continue to attract attention.For buyers, the bigger question is whether waiting for a possible change would leave you better off.What Is the Current Stamp Duty Position in 2026?Scrapping Stamp Duty Land Tax would reduce the upfront cost of buying qualifying property. It would not automatically make the property itself cheaper. Current SDLT still applies in England and Northern Ireland, with different rates for first-time buyers, additional properties and other circumstances.For a buyer purchasing a single residential property, the current standard rates are:Property priceSDLT rateUp to £125,0000%£125,001 to £250,0002%£250,001 to £925,0005%£925,001 to £1.5 million10%Above £1.5 million12%There are also higher rates for additional residential properties and separate rules for non-UK residents, companies and certain other transactions.For a detailed explanation of current costs, see Cribs Estates' House Purchase Tax UK guide.How Much Could Stamp Duty Add to Your Purchase?The amount depends on the property price and your current situation. For example, a standard buyer purchasing a £400,000 home would pay:0% on the first £125,0002% on the next £125,000, which is £2,5005% on the remaining £150,000, which is £7,500The total SDLT would therefore be £10,000. A qualifying first-time buyer purchasing the same £400,000 property would pay £5,000 because the first £300,000 is covered by the relief and the remaining £100,000 is taxed at 5%.Could You Be Paying More Than You Expect?If buying another residential property means you own more than one property at the end of the purchase, higher SDLT rates will usually apply. Since 31 October 2024, these rates sit 5 percentage points above the standard residential rates.There are rules for replacing your main residence. If you buy your new home before selling your old one, you might initially pay the higher rates. If you then sell your previous main residence within the relevant 36-month period, you might qualify for a refund of the higher-rate element.So two people buying properties at the same price can face very different SDLT bills.Should You Buy Now or Wait for Stamp Duty Changes?Waiting for a possible tax saving sounds sensible. The problem is uncertainty. There is currently no confirmed abolition date, and Parliament's latest research states that the Government does not intend to abolish SDLT.If you've found the right property, delaying your purchase also means accepting uncertainty around the property itself, mortgage costs and future market conditions.On the other hand, if you're not in a hurry and the current SDLT bill makes the purchase difficult, waiting gives you more time to assess your options.Removing SDLT would lower the upfront cost for buyers who currently pay it. If more people then enter the market, demand could increase. If the supply of suitable homes does not increase at the same pace, stronger demand could put upward pressure on prices.What If You're Buying Whilst Keeping Another Property?You might be buying a new home whilst keeping your existing property as a rental. You might also be buying a second property for investment or adding another property to an existing portfolio.In these situations, the higher SDLT rates can affect the upfront cost. For example, HMRC's current higher-rate table puts the rate at 5% on the first £125,000 for an additional residential property, rising through the higher bands.Would Scrapping Stamp Duty Really Make Your Move Cheaper?At the point of purchase, removing SDLT would reduce one of your transaction costs. It would not automatically make the overall move cheaper. You would still need to consider:The purchase price.Mortgage costs.Solicitor and conveyancing fees.Surveys.Moving costs.Repairs or renovation.Insurance and ongoing property costs.What Should You Consider Before Buying?Before making a decision, review these five points:Your current SDLT liability.Whether you qualify for first-time buyer relief or another exemption.Whether the higher rates apply to you.Your total purchase and mortgage costs.Whether waiting creates more risk than the potential tax saving.If you're unsure about your individual tax position, speak to a qualified tax adviser.How Cribs Estates HelpsCribs Estates works with buyers, sellers, landlords and investors across the property market. Its services include property sales, lettings, valuations and property management.The team can help you assess the property itself, understand local market conditions and consider the wider factors affecting a purchase.For landlords and investors, Cribs Estates also provides ongoing property management support after purchase.You can explore Cribs Estates property management services for more detail.FAQsHas stamp duty scrapped law active in 2026?No. Stamp Duty scrapped law remains in place in England and Northern Ireland. Parliament's May 2026 research states that the Government does not intend to abolish SDLT.How much stamp duty will I pay when buying a house?It depends on the purchase price and your circumstances. First-time buyers, additional-property buyers and non-UK residents have different rules. HMRC provides the current rates and an SDLT calculator.Will I pay higher stamp duty if I already own a property?You will usually pay the higher rates if your purchase leaves you owning more than one residential property. Exceptions and refund rules apply in some circumstances.Should I wait to buy a house in case stamp duty changes?There is no confirmed abolition date. Compare the potential tax saving with the risks and costs of waiting, including mortgage costs, property availability and changes in property prices.Would scrapping stamp duty make house prices rise?It might increase buyer demand, which could put upward pressure on prices if housing supply remains limited. The effect would depend on how any future reform works.Would investors still pay stamp duty if it were scrapped?There is no confirmed abolition policy to answer this. Current SDLT rules treat additional residential properties, companies and some other transactions differently, so any future reform would need to specify which purchases qualify.

Read more

Property search

Residential Lettings
Price
Number of Bedrooms
x